We accept any one government photo ID — Aadhaar Card, PAN Card, Voter ID, Driving Licence, or Passport. For corporate bookings, a company ID plus one personal ID is enough. We keep a photocopy or scanned copy on file; your original is never retained.

Yes, the renter must be 18 years or older and hold a valid government photo ID in their own name. For students under 18, a parent or guardian must book in their name.

Yes — students, professionals on short-term assignments, and visitors can rent with a valid ID and a local contact address (hostel, PG, or office address is fine), along with the security deposit.

Yes, a proper invoice is generated for every rental and can include GST details for corporate or business bookings. Ask for a GST invoice when placing your order.

Yes, a refundable security deposit is required for every rental, typically equal to one month's rental value depending on the device. It is fully refunded when the item is returned in working condition, minus any deductions for damage.

Normal wear and tear is not charged. Accidental physical damage (cracked screen, liquid spill, broken hinge) is assessed at pickup and deducted from the deposit, or billed separately if repair costs exceed the deposit. We'll always show you the repair estimate before charging anything.

The renter is responsible for the replacement value of the device if it is lost or stolen during the rental period. We strongly recommend keeping the device in your custody at all times and filing a police complaint immediately if it goes missing — we can guide you through this.

Call us immediately — we provide free repair or replacement for any hardware fault during your rental period, at no extra cost and with minimal downtime.

Yes — we deliver and set up anywhere in Coimbatore, including Gandhipuram, RS Puram, Peelamedu, Saravanampatti, Singanallur, Ganapathy, Vadavalli, Sulur and Kovaipudur, usually within 24 hours of booking.

Yes — we regularly supply rental laptops in Coimbatore for offices onboarding new hires, training institutes, and exam centres, with bulk rates for 10 or more units and same-day delivery.

Delivery within Coimbatore city limits is free for rentals of 3 days or longer. Same-day and single-day rentals may include a small delivery charge, confirmed upfront when you book — never as a surprise.

Same-day delivery is available for bookings made before 3 PM, subject to stock availability. Bookings after 3 PM are typically delivered the next morning.

Cash, UPI (GPay/PhonePe/Paytm), bank transfer, and card payments are all accepted. Corporate clients can also pay against invoice with agreed credit terms.

Yes, bookings can be cancelled free of charge any time before the item is dispatched for delivery. Once delivered, standard rental and cancellation terms apply.

Every laptop and desktop ships with a genuine Windows 11 licence and MS Office ready to use. Tell us in advance if you need specific software (AutoCAD, Adobe Creative Suite, development tools, etc.) and we'll install it before delivery where licensing allows.

Our Core i7 / 16GB configurations handle video editing, design work and light gaming well. For heavy gaming or 3D rendering, call us to discuss GPU-equipped options separately from our standard catalogue.

Yes — call or WhatsApp us before your due date and we'll extend it at the same daily or weekly rate. Extending after the due date without informing us may attract a late fee.

A per-day late fee applies once your due date passes without prior extension. We'll always call or SMS you a reminder before the due date so this is avoidable.

Both — alongside rental plans, we sell tested, grade-checked refurbished laptops with a minimum 6-month warranty through our Shop section.

Yes, every refurbished laptop we sell includes at least a 6-month warranty covering hardware faults, regardless of grade.

If a genuine hardware fault appears within the warranty period, we repair or replace the unit. Please reach out within 48 hours of delivery if the issue is present out of the box.